Please be sure to read through this section before placing your order. Because we take such pride in our products, we want to do as much as we can to ensure that you receive your order in excellent condition and in a timely manner.
- As we are based in Alaska, your order may take 4-6 days to reach its destination.
- Before finalizing your order, please make sure that someone will be at your shipping destination and able to bring your package inside and out of direct sunlight. Even thirty minutes in direct sunlight will significantly damage your chocolates.
- We cannot accept responsibility for damage which may occur to your order after delivery.
- From the first of May until the last day of September your order may be subject to additional shipping charges due to increased packing and cooling materials required to maintain the quality of your order.
- All out of state orders will require a physical address for the shipping destination (no post office boxes, please) and delivery confirmation.
- Orders are shipped at the beginning of the week to avoid weekend delivery delays.
- Substitutions may have to be made in order to ship your purchase in a timely manner, if you'd rather wait for specific truffles to be crafted just email us with your comments and order number at firstname.lastname@example.org.